Terms and Conditions

Welcome to C4 Store. These Terms & Conditions govern purchases, digital products, subscriptions, games, software, activation services, recharge cards, technical support, and other services we make available.

These Terms & Conditions apply to purchases and transactions completed through Telegram and through any other platform, channel, website, or service officially linked to or operated by C4 Store.

By accessing our services or placing an order through any such platform, you agree to follow these terms and to review product requirements, compatibility, warranty conditions, and refund eligibility before completing your purchase.

1. Introduction: C4 Store offers a wide range of games and software for digital platforms, together with multiple services and subscriptions designed to meet different customer needs and preferences.
2. Liability for damages: We are not responsible for losses or damage caused by incompatibility between a game, software product, or subscription and the customer's device, or by external technical issues beyond our control, unless the issue is directly caused by an error on our part.
3. Digital product updates: C4 Store reserves the right to modify or discontinue offers, prices, or products at any time without prior notice, provided that such changes do not affect orders that have already been paid for or completed.
4. Digital content: We do not guarantee that every digital product will be entirely free of technical issues. When a valid issue is reported, we will make reasonable efforts to address it as promptly as possible.
5. Device compatibility: Customers are responsible for confirming that their device meets the product requirements before purchase. We are not responsible when a product does not operate because of device settings, specifications, or unsupported compatibility.

1. Digital product warranty: If a subscription or digital product develops an issue directly caused by C4 Store, we will repair the issue or replace the digital product during the applicable warranty period.
2. Repair or replacement: If a digital product cannot be used because of an error on our part, we will first attempt to repair or replace it. If repair or replacement is not possible, a full or partial refund may be provided depending on the circumstances.
3. Warranty exclusions: The warranty does not cover issues caused by misuse, fraud, unauthorized activity, or use of the product in a manner that conflicts with the provided instructions.
4. Technical troubleshooting: We may request additional information, screenshots, device details, or other relevant evidence from the customer when reasonably necessary to diagnose and resolve a technical issue.
5. Warranty period: For subscription products, warranty coverage applies for the duration of the active subscription beginning from the payment or activation date, as applicable to the product.
6. Excluded or expired products: Some products may no longer be covered after extended activation or use, particularly once the specified warranty period has expired.

1. Refund period: A customer may request a refund when a qualifying defect is directly caused by C4 Store and cannot be resolved during the warranty period. A customer may also cancel an order and request a full refund if the order has not been processed within 96 hours from the time of purchase.
2. Refund exceptions: Refunds are not available after a digital product has been downloaded, redeemed, or activated. Products purchased through certain special offers may also be excluded from refund eligibility.
3. Refund procedure: To request a refund, contact our support team during the applicable warranty period and provide the relevant purchase details. The request will be reviewed and answered as soon as reasonably possible.
4. Refund fees: A small processing fee may be deducted from a refund if such a fee is imposed by the electronic payment provider.
5. Partial refunds: When a digital product has a partial defect directly attributable to us, we may provide a partial refund or replace the affected product, depending on the circumstances.
6. Refund rejection: C4 Store reserves the right to reject a refund request when the stated conditions are not satisfied or when fraud, manipulation, abuse, or misuse of the purchase process is established.
7. Third-party technical issues: We are not responsible for outages, interruptions, or technical failures affecting external platforms or service providers, including services such as Netflix, Shahid, or similar platforms. Such platform-specific complaints should be directed to the relevant provider. Our responsibility is limited to providing the purchased digital product or access as agreed at the time of delivery, subject to these terms.
8. Games and software: Payments for games or software are not refundable after successful activation.
9. Recharge cards: Recharge or prepaid cards cannot be refunded or exchanged after they have been received, revealed, redeemed, or used. Warranty coverage is limited to replacement of a card confirmed to be defective and attributable to us.
10. Subscriptions: Subscription payments are not refundable after successful activation. Any remedy or compensation is limited to qualifying issues directly caused by us and is subject to the warranty conditions above.

By accessing, browsing, purchasing from, or otherwise using C4 Store through Telegram or any other platform officially linked to or operated by us, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, including the warranty and refund conditions described on this page.

You understand that digital products may be delivered or activated quickly and that refund eligibility may end after delivery, download, redemption, or successful activation, except where a qualifying store-side defect is covered by these terms. Your continued use of our services constitutes acceptance of the terms in effect at the time of your use or purchase.

C4 Store provides digital products and related services and may rely on third-party platforms, publishers, payment providers, or service operators to deliver or operate certain products.

We do not control the availability, policies, infrastructure, or technical operation of third-party platforms. Nothing in these Terms & Conditions limits any customer right that cannot lawfully be limited or excluded under applicable law.